My Proms tickets haven't arrived. But my credit card has been debited with a different amount than that shown on the confirmation email.

So I thought I'd call the number given on the confirmation.

After twenty minutes holding, I was told that I was dealing with the wrong office and should call another company. I dialled and after another ten minutes holding, was told that I should send my request by email.

A day later, I received an email informing me that the volume of emails was too great, so that emails will not be answered. I was welcome to call the box office.

I hope the music's better.

Posted by nathan at June 11, 2003 11:37 PM

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